Google has clearly seen queries on this rather often – tens of thousands of entries. Paper quality issues such as binding at guillotined edges, damp paper often it curls excessively or unusual gloss finishes are a cause. This could take up to 3 minutes, depending on your computer and connection speed. HP encountered an error while trying to scan your product. Get the printer’s IP address from a configuration page; open a browser and put the IP address in the address bar. These technical pages do not constitute an offer for sale; just our knowledge at the time of writing.

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See your browser’s documentation for specific instructions. Tray 1 rollers normally wear less than tray 2 because the tray is used less, however replacing both is often convenient because it removes doubt.

Colour laser printers may need a cleaning cycle if cp2025h are ma an incorrect paper size and type. Excessive cleaning can be a problem with some colour printers, especially those that use an intermediate transfer belt and secondary transfer roller as in the CP Anything that could leave the belt or transfer roller contaminated might spoil subsequent prints, so the printer prevents this by going into a cleaning cycle.

United States, Western Europe.

HP Customer Support – Software and Driver Downloads

Environmental Parameters Sound Emission Operating. Please try again shortly.

Short print jobs of 1 or 2 pages may not trigger the fault, it seems to be the timing of page 3 or 4 that causes it. Msc the fault occurs it can be persistent and annoying. As well as the front control panel there is an internal embedded web-server which can be accessed through a browser.


Paper size settings are often to blame. This is particularly likely in the UK.

HP CP with OSX – Apple Community

Whether an application has any print settings and the settings it has depend to some extent on its author and on how it interacts with the print-driver on the local computer. Get the printer’s IP address from a configuration page; open a browser and put the IP address in the address bar.

Linux users never did have it, ccp2025n much the same information can be seen by going to the printers internal web server. Cp0225n misfeed would be detected before printing started.

Max Printing Speed Color ppm. Duty Cycle Monthly Duty Cycle max. Before the paper arrives at registration the printer has built the image to transfer on the intermediate transfer belt ITB.

It is possible to reduce or eliminate the fault by setting Tray 2 paper type to Heavy – g. Modify your browser’s settings to allow Javascript to execute.

Updated CP Driver for MacOS +? – HP Support Community –

With Microsoft Windows many of the settings are available when print is selected in the menu, and the same is generally true of Linux.

The problem in the CP’s case is that cleaning cycles are being triggered more often than with other printers. Limited warranty – 1 year Technical support – web support – 1 year Technical support – phone consulting – 1 year. Max Media Size Custom. Follow this checklist to stop these prints: Replacement paperfeed roller kits are available here: This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


The default US settings on computers seem to work because the language is right but the paper size is wrong – we use A4 standard paper and the Americans use US-letter. HP tech support have suggested in forums that there may be an issue with something in the printer’s permanent storage, they have not suggested what the issue might be so erasing the storage may improve matters.

HP Color LaserJet CP2025 Misfeeds and Cleaning

Let HP identify any out-of-date or missing drivers and software. If the printer is shared between PCs and the fault does always occur with one but not another then that has to be a strong indication that it relates to print driver settings on that PC – probably paper size.

Choose ‘Refresh’ to update the list. Printers that have a control panel with an LCD display almost certainly will have a comprehensive list of local settings. The fault seems to relate to wear on the tray 2 pickup roller RM